000-018 exam questions
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000-018 Exam
IBM Tivoli Service Request Manager V7.1 Implementation
Exam Number/Code : 000-018
Exam Name : IBM Tivoli Service Request Manager V7.1 Implementation
Questions and Answers : 170 Q&As
Update Time: 2011-01-11
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000-018 exam questions
1. Which function in the Application Designer is used to load the presentation files into the database?
A. Control Palette
B. Control Properties
C. Import System Definition
D. Import Application Definition
Answer: D
2. What must be done to ensure that a Service Request, SLA, Problem or Incident escalation will trigger?
A. add them to the Crontab
B. edit the System Property
C. select Activate Escalation
D. edit the Configuration Template
Answer: C
3. Using the Migration Manager to migrate configuration data, which steps are required to successfully deploy a Package?
A. A Package needs to be uploaded and the database needs to be set in admin mode.
B. A Reason for Change needs to be provided and the Package manifest must be approved.
C. The database needs to be set in admin mode and a recent database backup must be made.
D. A recent database backup must be made and an Electronic Signature Authorization is needed.
Answer: D
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